The Ballantyne, A Luxury Collection Hotel, Charlotte Interior photoThe Ballantyne, A Luxury Collection Hotel, Charlotte Business photoThe Ballantyne, A Luxury Collection Hotel, Charlotte Restaurant photo

The Ballantyne, A Luxury Collection Hotel, Charlotte, Charlotte

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Check rooms and rates
From$259 /night
Check-in
15Sept
Check-out
16Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

10000 Ballantyne Commons Parkway, Charlotte, 28277
-
Near Ballantynes Backyard
Perfect
9.1
9.3
/10
4.0
4.2
/5

The Ballantyne, A Luxury Collection Hotel, Charlotte - Upscale Resort near SouthPark Mall

Located in Charlotte, NC, The Ballantyne, A Luxury Collection Hotel, Charlotte is near SouthPark Mall. The hotel features exceptional culinary offerings and a range of leisure and recreational amenities. Dining options include Gallery Restaurant, featuring Southern American-style cuisine with fresh local ingredients, and the Gallery Bar. The Spa at Ballantyne offers an indoor pool, resistance pools, a whirlpool, fitness facilities, a eucalyptus steam room, a sauna, a relaxing lounge, a boutique, and dining. The hotel also offers afternoon tea at Veranda, as well as morning coffee, light bites, and afternoon and evening bar service. For events, there are meeting rooms with assistive listening devices available. Valet parking is provided for vehicles outfitted for drivers in wheelchairs. The hotel is committed to sustainable practices, including water efficiency, energy efficiency, and waste disposal programs.

Additional perks of the hotel

The Spa at Ballantyne uses certified organic skin care products.

Gallery Bar offers an extensive wine, single malt Scotch, whiskey and cocktail selection.

The Golf Club is certified by Audubon International, promoting sustainable practices.

SouthPark Mall, featuring Neiman Marcus and Tiffany & Co, is approximately 9 miles away.

Stream Park features walking paths and a playground.

The Amp at Ballantyne, a live music venue, is located within a couple blocks.

In-room dining is available, featuring the full Gallery restaurant menu.

The business center includes an ATM and two Apple computers with a printer (fee applies).

The property offers an event calendar with monthly tastings, Afternoon Tea, The Whiskey Club, and seasonal restaurant brunches.

Complimentary on-site valet parking is available.

Rooms & Suites

All 244 rooms offer 24-hour room service, premium bedding, laptop-compatible safes, and laptop-friendly workspaces. Suites and The Cottage at Ballantyne, a residence on property, are also available. Some rooms include balconies, marble baths, dual closets with robes and slippers, and executive desks with seating.

Other conveniences

Air conditioning

Heating

Tea and coffee facilities

Mini-bar

Sitting area

Terrace

Dressing area

Dining table

Patio

Free Wi-Fi

Garden furniture

Sink

Free toiletries

Cookware/ Kitchen utensils

AM/FM alarm clock

Flat-screen TV

Carpeted floor

Parquet floor

“The Ballantyne impresses with its luxury accommodations and dedication to local cuisine. Its spa, complete with whirlpool, elevates the experience. I think it is an excellent choice for anyone seeking a relaxing retreat near Charlotte's premier shopping.”
Hotel logo
Emma JohnsonEditor-in-Chief at Toresort

Select your room type

The Ballantyne, A Luxury Collection Hotel, Charlotte offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • Deluxe Guest room 1 King
    2 persons
    33 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
  • Grand Deluxe King Room Park View
    2 persons
    33 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
  • 1 Bedroom Junior Suite 1 King
    2 persons
    37 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
September 2026 - September 2027
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Check-in/ Check-out

Facilities

The Ballantyne, A Luxury Collection Hotel, Charlotte offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.3/10Review score

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Locker room
  • Allergy-free rooms
  • Lift
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Canoeing
  • Hiking
  • Horseback riding
  • Cycling
  • Fishing

Guest Parking

  • Public parking is possible on site for free.

Services

  • Free shuttle service
  • Room service
  • Housekeeping
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Picnic area/ Tables
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Children's menu
  • Children's play area

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Seasonal outdoor pool
  • Indoor swimming pool
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Make up services

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

At The Ballantyne, A Luxury Collection Hotel, Charlotte, guests can indulge in a delightful array of onsite dining options, each offering a unique flavor and ambiance. From leisurely breakfasts to romantic dinners, the dining venues pair exquisite American cuisine with warm surroundings and picturesque views.
  • Gallery Restaurant

    American cuisine
    Ambiance
    Family friendly, Modern, with garden views and the option for alfresco dining
    Key Offerings
    Enjoy a thoughtfully crafted menu that caters to various dietary preferences including vegetarian and gluten-free options. The restaurant also features a bar with an extensive selection of wines, single malt Scotch, and handcrafted cocktails.
    Reservation
    Recommended
    Open for breakfast, lunch, and dinner from 7:00 AM - 3:00 PM and 5:00 PM - 10:00 PM daily.

Location

10000 Ballantyne Commons Parkway, Charlotte, 28277
Explore Charlotte
Local Highlights
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Reclining Bulls Statue
Reclining Bulls Statue
17 minutes walking
An iconic local sculpture, depicting a pair of reclining bulls. A unique photo opportunity set in a charming park.
Ballantyne Village
Ballantyne Village
10 minutes walking
A vibrant shopping and dining area featuring boutiques and eateries. Ideal for leisurely strolls and casual dining.
The Golf Club at Ballantyne
The Golf Club at Ballantyne
2 minutes walking
A premier golf course offering stunning landscapes and a unique golfing experience. Perfect for enthusiasts of all levels.
Big Rock Nature Preserve
Big Rock Nature Preserve
20 minutes walking
A picturesque nature preserve with trails and natural beauty. Great for hiking and observing local wildlife.
Outdoor Hiking at McMullen Creek Greenway
25 minutes walking
Scenic trails along McMullen Creek. Ideal for walking, jogging, or biking amidst nature's beauty.
Sky Zone Trampoline Park
15 minutes driving
An indoor trampoline park perfect for thrill-seekers. Offers various jump activities for all ages.
Mellow Mushroom Yoga Studio
10 minutes driving
A tranquil space offering yoga classes for relaxation and wellness. Great way to unwind after a busy day.
Gallery Restaurant at The Ballantyne
1 minute walking
An upscale restaurant featuring Southern cuisine with artisanal ingredients. Reservations recommended for a cozy dining experience.
Stone Mountain Grill
9 minutes walking
A causal American eatery with a warm atmosphere. Known for burgers and craft beers; caters to various dietary needs.
Bad Daddy's Burger Bar
6 minutes walking
A laid-back burger joint famous for customizable burgers and fun sides. Family-friendly and perfect for casual dining.
Regal Stonecrest at Piper Glen
10 minutes driving
A modern movie theater featuring the latest films and IMAX experiences. Ideal for a relaxed evening out.
Sky Zone Trampoline Park
15 minutes driving
Exciting indoor trampoline park with fun activities such as foam pits and dodgeball games. All ages welcome.
Getting around
  • City Centre
    Charlotte 26 min  ·  10.4 mi
  • Airports
    Charlotte Douglas International (CLT) 37 min  ·  15.1 mi
    Concord Regional (usa) 88 min  ·  36.2 mi
  • Train
    I-485 Station 10 min  ·  4.0 mi
    Sharon Rd West Station 12 min  ·  4.7 mi
  • Bus
    Bus stop 4 min  ·  1000 ft
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs USD 16.0 per person.
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Year renovated:
2009
Number of floors:
7
Number of rooms:
111

Reviews and Ratings

Feedback about The Ballantyne, A Luxury Collection Hotel, Charlotte from previous guests about their experience
Review score
Based on 239 verified reviews
8.7 /10
Great
83 %
Recommend
Cleanliness
9.4/10
Comfort
9.5/10
Facilities
9.3/10
Free WiFi
9.1/10
Location
9.4/10
Staff
9.4/10
Value for money
8.7/10
Pros
Spacious room
Helpful staff
Clean facility
Indoor pool
Great restaurants
Cons
Hidden fees
Guest reviews
based on 175 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About The Ballantyne, A Luxury Collection Hotel, Charlotte
Is there access to a fitness area and a pool during the stay?
05 November 2024
Yes, both the fitness area and pool are open for guests.
Can a romantic room decoration be arranged for an anniversary, and what is the cost?
12 March 2025
A romantic turndown service, including rose petals and candles, can be arranged for an additional charge of $65.
What is the distance from the hotel to Carowinds amusement park?
19 August 2024
Carowinds is located approximately a 15-20 minute drive from the hotel.
Are pets allowed at the hotel?
23 February 2025
Currently, only service animals are permitted on the property.
Do all the guest rooms have bathtubs?
11 September 2024
Every room is equipped with a bathtub; some feature garden tubs while others have shower/tub combinations.
Is the outdoor pool heated for guest use?
16 July 2025
No, the outdoor pool is not heated; however, the indoor pool is heated.
Are there jacuzzi tubs in any of the guest accommodations?
25 December 2024
Jacuzzi tubs are not available, but most rooms come with oversized soaking tubs. It's advisable to make a request in advance for these rooms.
Is there a resort fee associated with staying at the hotel?
02 January 2025
There are no additional resort fees at this hotel.
What dining options are available for in-room meals?
30 April 2025
In-room dining is available, featuring a full menu from the Gallery Restaurant for breakfast, lunch, and dinner.
What are the hours for the indoor pool?
18 January 2024
The indoor pool is open daily from 6:00 AM to midnight, with maintenance performed from 8 PM to 10:30 PM on Sundays and Thursdays.
Is there a designated area for smoking on the property?
22 May 2024
Yes, designated smoking areas are available.
What is the minimum age requirement for booking a room?
14 October 2024
Guests must be at least 21 years old to check in at the hotel.
Can I book spa services in advance, and when is the spa open?
15 June 2025
The spa is open daily from 8 AM to 8 PM, and it is recommended to make reservations up to eight weeks in advance.

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